Head office, Centre Support, Community and Inclusion Careers

Community Program Jobs

Client Engagement Jobs

You’ll be the first point of contact for our families and staff, on all things customer service and finance. From administration and management of family accounts, payment processing and following up overdue amounts, to providing training, advice, and tech support for our enrolment and attendance software, you’ll be keeping the engine running in the background.

Community Program Jobs

That’s the unique thing about children; they keep growing (bless their cotton socks). You’ll work with children, families and the wider community to deliver programs that support them at every big step. When it’s time to transition to day care and then to big school, you’ll support that transition with delivering programs for the children, as well as workshops for the parents. You’ll be involved with running playgroups, school holiday activities and joint programs with other support services too.

Inclusion Agency Jobs

We strongly believe that all children should be seen as capable and contributing in their environment, so it’ll be your role to make sure everyone has a clear understanding of inclusion, and it’s importance. In our team of Inclusion Professionals, you’ll provide flexible, responsive and tailored support to our educators in federally funded children’s services, to increase their capacity and capability to embed inclusive practices within their service.

Inclusion Development Fund Jobs

Support Early Childhood Education and Care Service (ECEC) to address barriers to inclusion, through the Inclusion Develop Funding (IDF). In this role you will provide nationally consistent and equitable access to Inclusion Development Funding through the different streams of funding, subsidy for an Additional Educator, Immediate/ Time Limited Support, Family Day Care Top Up and Innovative Solutions Support.

People & Learning Jobs

The people looking after the people. Here you’ll be developing and rolling out programs and services that support employees at all stages of the employee lifecycle. From recruitment and onboarding, employee engagement, retention, professional learning, career development and offboarding – you’ll be making sure we have a happy, safe and productive team at Big Fat Smile.

Safeguarding Children Jobs

Big Fat Smile is a child safe organisation, committed to ensuring the safety and well-being of children in our care. It’s a responsibility we take very seriously and is why we have a dedicated safeguarding children team. In this important role, you’ll ensure we’ve embedded child-safe practices across every part of our organisation. And working closely with families, educators and other professional agencies, you’ll roll out all trauma informed and protective behaviour-based work.

Search open job vacancies in our head office, centre support and community and inclusion teams

A great place to work for working parents. The work-life balance is amazing

-Big Fat Smile Educator

Big Benefits

It’s important to make sure we support and reward the people we owe our success to; in the ways they care about most. That’s why we offer a range of perks and benefits to show our appreciation.

  • Truly flexible work options, including hybrid work model and part-time arrangements
  • 17.5% annual leave loading
  • 6 weeks parental leave at full pay for primary and secondary carers
  • 60% discount on our Early Learning and Out of School Hours Care services for full-time and part-time employees
  • Free access to our Total Wellbeing Platform and confidential Employee Assistance Program Generous discounts with the Illawarra Credit Union, The Good Guys, St George Illawarra Dragons, Early Start Discovery Space and Kai Yoga, Future Steps for Kids and more
  • Not-for-profit salary packaging reduces the tax you need to pay which means even more money in your weekly pay cheque

Meet some of the team

John, Transition to School Program Officer

About me: Hi I’m John and I work as the Transition to School Program Officer as part of the community programs team at Big Fat Smile. Away from work I enjoy playing and watching sport, spending time at the beach, going for bushwalks and camping. I’m part of a big family, and always spend time hanging out with siblings, nieces and nephews.

What I wanted to be when I was young: I remember wanting to play cricket professionally but would have been happy with any kind of professional sports person.

What I enjoy most about working at Big Fat Smile: I work in a great team where everyone shares ideas and supports each other. It’s very rewarding to be able to build relationships with families and support parents and carers in their role as their children’s first educator.

What makes me laugh the most: Probably the silly chats I have with nieces and nephews, some of the ‘would you rather’ questions they come up with are great and then listening to the reasons behind their decision is hilarious.

Blaise, Head of Early Learning and Care

About me: Hi, I’m Blaise and I work as the Head of Early Learning and Care. I have always had a passion for the importance of the Early Years and truly believe that each child is unique in their own ways. At work I really enjoy being a part of a team who continuously strive for excellence within the early years.

At home, I’m a mum, wife, and lover for adventuring. I enjoy being in nature with my children and especially when we are away caravanning. I love watching my children and husband play soccer and being on the sideline supporting them. I never knew I had a competitive nature until my children showed me that they can give everything a try and come away with the biggest smiles no matter what.

What I wanted to be when I was young: I always wanted to be a TEACHER 😊 and that’s what I became.

What I enjoy most about working at Big Fat Smile: The passion of our team and the Big Fat Smile values that put children at the forefront of what we do.

What makes me laugh the most: My children.

James, Inclusion Professional

About me: I live with my wife Carlie and our two boys, Hudson 15 and Marlow 6.

What I wanted to be when I was young: Growing up I always wanted to be a professional basketballer (preferably in America) or a PE teacher.

What I enjoy most about working at Big Fat Smile: What I enjoy most about working for Big Fat Smile is the ability to support children and educators at such an important part of children’s lives, helping the children to discover their own unique personalities, strengths, and interests, while supporting educators to be the best educators they can be discussing strategies and reflecting on everyday practices to be as inclusive as possible.

What makes me laugh the most: I’m not really sure what makes me laugh the most, but spending time at home with my family always leads to some very funny moments, either planned or by accident.

Our Values

Every one of our people work hard to live our values, which guide everything we do. The most important of which is putting the safety and wellbeing of our children first.

On top of this, we’re creating an environment where everyone is welcomed, valued and respected – regardless of their differences. Where we can work together in courageous and imaginative ways. Where we can lead the industry through excellence and advocate the important role our educators play. And everything we do centres on the child.

Putting a child front and centre means we create inspired learning experiences that match a child’s needs and interests. We bring fun, laugher and play to every day. And we make more of a difference to each of their lives, in every way.

Learn more

Insights into life at Big Fat Smile

Peta’s career progression success story

Starting at Big Fat Smile as a trainee, Peta has built her career from scratch. Taking on all the rich opportunities given to her, she’s worked as Educational Leader, Fun Club Centre Director and Compliance Coordinator…

Six awesome employee perks at Big Fat Smile

At Big Fat Smile we recognise that investing in our teams’ overall well-being and job satisfaction is crucial to fulfilling our vision of ‘enriching the lives and minds of children...

Big Fat Smile hosted first Networking Event for 2023

40 early childhood professionals came together to learn more about supporting children with protective behaviours. Aligned with our value of connection and demonstrating how we share to...

Search job vacancies in our day care and term only preschools in the Illawarra, Southern Highlands, Goulburn and Sydney areas